The generalized advice in Generations at Work is not the only crime here, it's the repetitive nature of the generalizations. How many times can I read the same claims that Generation X is cynical or that the Nexters have an affinity for the Veterans? These and other overgeneralized assertions are made in the first four chapters, then repeated ad infinitum to compose the remaining chapters. Authors today seem to think that if they preface their flawed work by telling us they know the work is flawed, that it's somehow okay to publish the imperfect work. Not so. If your work is generalized to the point of being useless, take it to Women's Day or Redbook; don't make us suffer through a novels-worth of drivel. The "real-world" examples of cross-generational conflict ring false and forced. The management guidelines not specific enough and the whole thing a large waste of time. If you're into examining the generation gap, rent Footloose and pass this book by.