September 18, 2003
I am a bonehead
For as much as the Liloia household is totally focused on being tech-heads and the geekiest people on our block we haven't yet upgraded to broadband internet access. That is all about to change.
This past weekend we signed up for broadband access with our local company. Our town has it's own electric company and recently added a cable TV service as well as broadband access. Some of the profits go back into the town so I am more than happy to support it by using them as my provider.
I am also very excited that we will finally be able to get rid of our land line. I hate it. Due to the new "Do Not Call" list we rarely get any solicitors anymore, and we rarely use it. Within the last six months I also got Tara moved over to my cell phone plan, so all of our calls are basically made using those phones. Not to mention that we can get rid of that bill which will more than cover the difference in adding broadband service.
In an effort to get things rolling for our installation (not scheduled to occur until next week) I called up our phone company Verizon and had them turn off the phone on Tuesday morning. I felt very efficient and productive.
Tuesday morning I receive a call from Tara who is at home.
T - "Hi, did you turn off the phone?"
D - "Yeah, it's all set!"
T - "That's great. Just great. Can I ask you a question?"
D - "Sure. Shoot!"
T - "How am I supposed to go online or check my work email without the phone?"
D - "Doh! Aw crap."
T - "Yeah"
I have to thank Tara for not killing me. It really could have gone either way with that one and I lucked out. Thankfully I was able to call Verizon and they were not far enough along in the process so they could pull the work order back. I don't know how they did it since the phone was already off, but they did. Big thanks to Jeff at Verizon who took care of that. I am such a bonehead.
Comments
Not only did Jeff make the change, but he also called and left a very nice message on our answering machine, checking that the phone was working. I like Jeff.