Ugh, today is just one of those days that I am in a very aggressive and hostile mood. In the first hour of the day I had conversations/emails with numerous people who are stumbling through life eating lead paint chips instead of potato chips. I would really like to have an entire day or be someplace where I can talk to intelligent, challenging people all day long, or even more than once or twice a day.

There are some days that being in Customer Service is great, because I love to assist people. Then there are others when I realize why the United States is no longer considered the world power it once was.